One system for sales, people, projects, support, and growth.
Aline brings customer work, internal operations, payroll, attendance, projects, support, and marketing into one product so teams can move faster with less tool sprawl.
People operations without the paperwork.
Manage attendance, leave, payroll, departments, and employee records from one place. No more spreadsheets for tracking who showed up or calculating salaries manually.
Geo-fenced Attendance
Employees check in from verified locations. GPS coordinates logged automatically.
Leave Management
Custom leave types, approval workflows, balance tracking, and policy enforcement.
Payroll & Payslips
Auto-calculate salaries with tax, SSF, CIT deductions. Generate payslips in one click.
Departments & Teams
Organize employees by department with heads, reporting lines, and team views.
Employee Profiles
Complete HR records: documents, bank accounts, emergency contacts, employment history.
Bank Accounts
Store employee banking details securely for payroll disbursement.
Never lose a follow-up again.
Track leads from first contact to closed deal. Manage customer accounts, send quotations, and keep your entire pipeline visible without switching between tools.
Lead Management
Capture, qualify, and assign leads. Track probability, source, and expected conversion.
Customer Accounts
Full customer profiles with lifecycle stages, health scores, renewal tracking, and history.
Quotations
Create professional quotes with line items, discounts, taxes, and send directly to clients.
Bookings & Deliveries
Track confirmed orders from booking through delivery with status updates.
Customer Portal
Give customers a self-service view of their account, tickets, and documents.
Renewals & SLA
Track contract renewals, set SLA policies, and get alerts before deadlines slip.
Execution that stays organized.
Coordinate projects, assign tasks with deadlines, run meetings with agendas, and keep everyone aligned on what needs to happen next.
Projects
Create projects with teams, timelines, and link tasks, meetings, and customers together.
Task Boards
Kanban boards with custom columns, drag-and-drop, assignees, and due dates.
Meetings
Schedule meetings, assign attendees, add agendas, and track follow-up actions.
Comments & Attachments
Discuss tasks inline with threaded comments, file attachments, and links.
Recurring Tasks
Automate repeating work with templates that generate tasks on schedule.
Daily Personal Tasks
Lightweight personal to-do lists for individual daily planning.
Campaigns from the same workspace as your pipeline.
Run email campaigns, manage templates, track opens and clicks, and capture leads through embeddable forms - all connected to your CRM data.
Email Campaigns
Build, schedule, and send campaigns to contacts, leads, or customer segments.
Template Builder
Create reusable email templates with your branding for consistent outreach.
Campaign Analytics
Track opens, clicks, bounces, and unsubscribes with per-recipient detail.
Audience Segmentation
Target campaigns by account status, lead source, tags, or custom filters.
Unsubscribe Management
Automatic unsubscribe handling with compliance-ready opt-out flows.
Verified Sender Domains
Authenticate your sending domain for better deliverability and trust.
Tickets that don't disappear into email.
Handle internal team requests and external customer tickets from one system. Set SLA policies, assign agents, and track resolution times.
Internal Tickets
Team members raise requests for IT, HR, or ops. Route to the right department.
External Tickets
Customers submit tickets via public forms. Track status, assign agents, reply.
SLA Policies
Set response and resolution time targets. Get alerts when SLAs are at risk.
Customer Feedback
Collect satisfaction scores and feedback tied to specific tickets or accounts.
Public Ticket Portal
Customers can submit and track tickets without needing a login.
Agent Assignment
Auto-assign or manually route tickets to team members by department.
Extend Aline when you're ready.
Plugins are optional capabilities you can activate per-workspace. Pay only for what your team actually uses. Enable or disable anytime from settings.
Workspace Messaging
$19/mo add-onReal-time direct messaging between team members. Share files, send voice messages, react to messages, and see typing indicators - without leaving Aline.
- ✓ Direct messages between team members
- ✓ File & image sharing in conversations
- ✓ Voice messages
- ✓ Message reactions & threaded replies
- ✓ Typing indicators & read receipts
Forms
$9/mo add-onEmbeddable lead-capture forms that feed directly into your CRM. Share as standalone pages or embed on your website with a single script tag.
- ✓ Unlimited form creation
- ✓ Embeddable on any website
- ✓ Standalone public form pages
- ✓ Auto-routing leads to assigned users
- ✓ Real-time submission notifications
Every plan includes all five clusters.
No feature gating between tiers. Starter, Growth, and Business all get the same capabilities - you're only choosing team size.
See how these features work for your team.
Book a 15-minute walkthrough and we'll show you the clusters that match your current workflow.